Siyona Homes (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using our website, www.siyonahomes.ca, you agree to the practices described in this Privacy Policy.

1. Information We Collect:

We may collect the following types of personal information:

• Personal Information You Provide:
• Name, email address, phone number, and physical address when you contact us, request a quote, or fill out forms on our Website.
• Any other personal details you voluntarily provide when communicating with us.

• Automatically Collected Information:
• IP address, browser type, operating system, and browsing behavior through cookies and similar technologies.
• Information about your interactions with our Website, such as the pages you visit.

2. How We Use Your Information:

We use your personal information for the following purposes:

• To respond to inquiries, provide quotes, and fulfill service requests.

• To communicate with you about updates, promotions, or new services (with your consent, where required).

• To improve the functionality and performance of our Website.

• To analyze user behavior and trends to enhance our services.

• To comply with legal obligations and enforce our Terms and Conditions.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• Service Providers:

We may share your information with trusted third-party vendors who help us deliver our services (e.g., IT support, payment processing, or marketing services). These providers are obligated to protect your information in accordance with our standards.

• Legal Requirements:

We may disclose your information if required by law, such as to comply with legal proceedings or enforce our rights.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize you and remember your preferences.

• Types of Cookies We Use:

• Session cookies (temporary)

• Persistent cookies (stored on your device until they expire or are deleted)

• Your Choices:

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of our Website.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, alteration, or disclosure. Measures include:

• Secure data storage and encryption where applicable.

• Restricting access to personal information to authorized personnel only.

• Regular monitoring of our systems for vulnerabilities and threats.

While we strive to protect your information, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Under Canadian privacy laws, you have the following rights:

• Access and Correction:

You may request access to your personal information and correct any inaccuracies.

• Withdrawal of Consent:

You can withdraw your consent to the collection or use of your personal information at any time, subject to legal or contractual obligations.

• Complaint Filing:

If you believe your privacy rights have been violated, you can contact us or file a complaint with the Office of the Privacy Commissioner of Canada (OPC).

7. Third-Party Links

Our Website may contain links to external websites. Siyona Homes is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before sharing your information.

8. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated. It is your responsibility to review this policy periodically for updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Siyona Homes
Email: info@siyonahomes.ca
Phone: +1 (780) 935-0101
Address: 4004 97 St NW, Edmonton, AB T6E 6N1, Canada

By using our Website, you acknowledge that you have read, understood, and agree to this Privacy Policy.